855-201-1384

I know you’re here because you need help with your luxury vehicle right now.

Maybe it’s a rental modification. Maybe you have questions about financing. Or maybe something came up and you need to talk to someone who actually knows luxury cars.

This page exists for one reason: to get you connected with our customer service team fast.

We’ve worked with enough luxury vehicle clients to know that when you reach out, you don’t want to navigate a maze of links and forms. You want a real person who understands what you’re dealing with.

If this is urgent, don’t wait. Call our team at (855) 201-1384 and we’ll handle it.

For everything else, you’ll find the right contact path below based on what you need.

How Can We Assist You Today? Common Support Topics

You need help and you need it now.

I built this page because I know how frustrating it is to dig through endless menus just to find the right department. You’ve got places to be.

Let me break down the main reasons people reach out to us. Find your situation below and we’ll get you sorted.

Rental & Reservation Support

Need to shift your booking dates? Wondering if we have a specific model available for your trip? Questions about our luxury hybrid cars combining elegance with eco friendliness for a green future or the fine print in your rental agreement?

This is where you start. Call us at 855-201-1384 and we’ll walk you through it.

Leasing & Financing Inquiries

The application process can feel like a maze. You might have questions about your payment schedule or what happens when your lease ends. Maybe you’re eyeing one of our exclusive models and want to know your financing options.

We handle all of that here.

On-the-Road Assistance

Already driving one of our vehicles and can’t figure out the infotainment system? (It happens more than you’d think.) Need roadside support right now?

We’ve got your back. This section covers everything from tech troubleshooting to emergency assistance.

Account & VIP Services

Managing your profile shouldn’t be complicated. If you have questions about your loyalty benefits or want access to our VIP rental offers, this is your spot.

Now here’s what usually happens next. You get your immediate question answered but then wonder about related services. Like if you’re asking about rentals, you might actually want to know about our lease options. Or if you’re calling about roadside help, you may need to update your account info.

We can handle multiple questions in one call. Don’t hesitate to ask.

Quick Answers: Frequently Asked Questions

You’ve got questions. I’ve got answers.

Let me clear up the most common things people ask me about luxury car rentals and leasing.

How do I extend my luxury car rental?

Call 855-201-1384 directly. That’s the fastest way to handle extensions.

Here’s why. Extensions depend on whether the vehicle is available after your original return date. The support team can see the schedule in real time and lock in your extension right there on the call.

Will your rate change? Maybe. If you booked during a promotional period and that’s ended, you’ll pay the current rate for the extension days. But if the vehicle is sitting there anyway, you might catch a break.

What are the insurance requirements for leasing?

You need liability coverage at minimum. Most lease agreements also require comprehensive and collision coverage.

The exact amounts vary based on the vehicle value. A $150,000 sports car needs different coverage than a $60,000 sedan (pretty obvious when you think about it).

Talk to a financing specialist for your specific situation. They’ll walk you through the coverage levels that match your lease terms.

Can I add a second driver to my reservation?

Yes. But they need to meet the age requirements and bring proper documentation.

You can add them when you pick up the vehicle or call ahead to handle it. Either way works. They’ll need a valid driver’s license and proof of insurance.

Some luxury vehicles have higher age minimums for additional drivers. Worth checking before you show up.

What is included in a VIP car rental package?

Premium vehicle selection. You get first pick from the top tier fleet.

Priority service. No waiting around. You’re in and out fast.

Access to exclusive accessories. We’re talking top tips on how to upgrade your luxury car with the best accessories for ultimate comfort level stuff. Custom floor mats, high-end phone mounts, premium travel cases.

Our Commitment to an Unmatched Luxury Experience

I’ll never forget the call I got at 2 AM last year.

A client was landing at McCarran (I still can’t call it Harry Reid) and the vehicle he’d reserved wasn’t the exact spec he needed. Wrong interior trim. He didn’t yell or threaten. He just asked if we could fix it.

We had the right car waiting when he landed.

That’s not customer service. That’s what happens when you treat people the way they deserve to be treated.

Here’s what most rental companies get wrong. They build call centers and train people to read scripts. They optimize for call time and resolution rates like they’re selling phone plans.

We don’t do that.

When you call 855-201-1384, you’re talking to someone who knows luxury automotive inside and out. Not just which button starts the massage seats. I mean someone who understands why you’d choose a Taycan over a Model S or why the new hybrid systems in certain models matter for your specific needs.

Our team operates on three principles that I don’t negotiate on.

Discretion comes first. Your business stays your business. Efficiency follows because your time matters more than mine. And we fix problems completely, not halfway.

Whether you’re asking about the latest developments in luxury EV markets or you need help with a rental that’s happening right now, you get the same attention. Same care. Same commitment to making sure everything works exactly as it should.

No scripts. No transfers to another department.

Just people who know what they’re doing and actually care about getting it right.

Connect With a Luxury Specialist Now

You needed expert help with your luxury vehicle needs. Now you know exactly where to get it.

I get it. When you’re dealing with high-value vehicles, you can’t waste time with generic support or people who don’t understand the luxury market.

That’s why we built a team that specializes in this space. We know the ins and outs of premium rentals, leasing structures, and financing options that make sense for luxury buyers.

Our specialists move fast. They understand what you’re looking for and they know how to deliver it without the runaround.

Whether you’re finalizing a lease on a new electric luxury sedan or need answers about a VIP rental for next week, we’re ready.

For immediate, personalized support with any aspect of your luxury car rental, lease, or financing, contact us at 855-201-1384 for customer service assistance.

We’re here to make this process as smooth as the vehicles we help you drive.